BSPC are now offering physiotherapy telehealth appointments via Zoom video conferencing.
Book online or call us on 03 9836 7000.
Frequently Asked Questions
Q: Is there a private health insurance rebate or Medicare rebate?
A: Private Health – Possibly. Private Health Funds are currently looking to fast track this. Please check with your individual Private Health Insurance provider.
Medicare – Yes, If you are deemed eligible by your GP.
Q: Can I book online?
A: Absolutely – go to our website, click “book online” and follow the normal steps, choosing “Telehealth” as the consultation type.
Q: How long are consultations?
A: Typically our Physiotherapy Telehealth consultations are between 30 and 45 minutes.
Q: I am not very good with technology, what do I need?
A: Not a problem! It is really simple- we will send you an email link to a secure video conference that your therapist will host. Just click on the meeting link on either your computer, a phone or an iPad. You will need a device that has a camera and microphone, so either a laptop computer, a desktop computer with a webcam, or just use your smartphone or a tablet.
Q: What should I wear?
A: Like any Physiotherapy consultation – we need to see how you move and the body part affected. For example for a shoulder issue, wearing a singlet top or similar would be helpful so we can easily identify an issue and suggest a treatment regime.
Q: Is this safe?
A: Absolutely – Telehealth and remote Physio consultations have been occurring for many years. Our platforms and software are all secure and safe. All our normal insurance applies.
Q: Does it actually work?
A: YES – there is a large emerging body of evidence that suggests Telehealth is effective. Of course we would rather get our hands on, but we have personal experience and excellent results using online consultations.